SASSA Contact Details: Offices Addresses, Phone Numbers, Emails & More
Are you in need of contacting SASSA to get information regarding grants, their eligibility criteria, and more? You can get guidance about the grant and the services directly from the SASSA. SASSA has a head office, nine regional offices, and many local offices in every district of South Africa where you can get guidance.
Besides, you can contact SASSA through different social media platforms such as Facebook, Twitter, email, WhatsApp, SASSA official Website, and more. Further, you can check the status of your application through the website, Moya App. You can contact SASSA by the toll-free number too.
In this article, I have compiled a complete list of SASSA’s main offices, addresses, and contact numbers. So, let’s start!
Why Do You Need to Contact SASSA?
There can be various reasons for contacting SASSA. Some of these reasons are:
SASSA Head Contact Details Office
The Head office controls all the provincial and local SASSA offices. This is the administrative office of the SASSA that is responsible for all the grants and services.
| Address | SASSA House, 501 Prodinsa Building, Cnr Steve Biko & Pretorius Streets, Pretoria |
| Phone Number | 012 400 2322 |
| Postal Address | Private Bag X55662, Arcadia, Pretoria, 0083 |
| Fax Number | 012 400 2257 |
| [email protected] | |
| Availability | From Monday to Friday ( opens between 7:30 to 8:00 AM and closes between 4:30 to 5:00 PM ) |
SASSA Offices in Each Province of South Africa
Besides the head office of SASSA, it has offices in all nine provinces of South Africa. The contact details for these offices are:
Gauteng Regional SASSA Office
| Address | 28 Harrison Street, Johannesburg 2000 |
| Phone Number | 011 241 8320 |
| Postal Address | Private Bag X120 Marshalltown 2107 |
| Fax Number | 011 241 8305 |
| [email protected] | |
| Availability | From Monday to Friday ( opens between 7:30 to 8:00 AM and closes between 4:30 to 5:00 PM ) |
Some Other SASSA Offices in Gauteng Address
Eastern Cape Regional SASSA Office
| Address | BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London |
| Phone Number | 043 707 6335vvvvvv |
| Postal Address | Private Bag X9001, Chiselhurst East London 5200 |
| Fax Number | 043 707 6481 |
| [email protected] | |
| Availability | From Monday to Friday ( opens between 7:30 to 8:00 AM and closes between 4:30 to 5:00 PM ) |
Limpopo Regional SASSA Office
| Address | 43 Landros Mare Street, Polokwane 0699 |
| Phone Number | 015 291 7509 |
| Postal Address | Private Bag X9677 Polokwane 0700 |
| Fax Number | 015 291 7416 |
| [email protected] | |
| Availability | From Monday to Friday ( opens between 7:30 to 8:00 AM and closes between 4:30 to 5:00 PM ) |
Free State Regional SASSA Office
| Address | Cnr St. Andrew Street & Aliwal Street, Bloemfontein |
| Phone Number | 051 410 8339 |
| Postal Address | Private Bag X20553, Bloemfontein, 9300 |
| Fax Number | 051 409 0862 |
| [email protected] | |
| Availability | From Monday to Friday ( opens between 7:30 to 8:00 AM and closes between 4:30 to 5:00 PM ) |
Kwazulu-Natal Regional SASSA Office
| Address | 1 Bank Street, Pietermaritzburg, 3201 |
| Phone Number | 033 846 3324 |
| Postal Address | Private Bag X9146, Pietermaritzburg, 3201 |
| Fax Number | 033 846 9595 |
| [email protected] | |
| Availability | From Monday to Friday ( opens between 7:30 to 8:00 AM and closes between 4:30 to 5:00 PM ) |
Mpumalanga Regional SASSA Office
| Address | 18 Ferreira Street, Nelspruit Reserve 133-Ju, Mbombela 1200 |
| Phone Number | 013 754 9446 |
| Postal Address | Private Bag X11230 Nelspruit 1200 |
| Fax Number | 013 754 9501 |
| [email protected] | |
| Availability | From Monday to Friday ( opens between 7:30 to 8:00 AM and closes between 4:30 to 5:00 PM ) |
Western Cape Regional SASSA Office
| Address | Golden Acre, 9 Adderley Streat, CBD, Cape Town, 8001 |
| Phone Number | 021 469 0235 |
| Postal Address | Private Bag X9189, Cape Town, 8000 |
| Fax Number | 021 469 0260 |
| [email protected] | |
| Availability | From Monday to Friday ( opens between 7:30 to 8:00 AM and closes between 4:30 to 5:00 PM ) |
Some Other Offices in Western Cape Address
Northern Cape Regional SASSA Office
| Address | 95-97 Du Toitspan Road, Kimberley, 8300 |
| Phone Number | 053 802 4919 |
| Postal Address | Private Bag X6011, Kimberley, 830 |
| Fax Number | 053 832 5225 |
| [email protected] | |
| Availability | From Monday to Friday ( opens between 7:30 to 8:00 AM and closes between 4:30 to 5:00 PM ) |
Some Other Offices in Northern Cape Address
North West Regional SASSA Office
| Address | 1st Industrial Site, Mahikeng, 2735 |
| Phone Number | 018 388 4006 |
| Postal Address | Private Bag X44, Mmabatho, 2735 |
| Fax Number | 086 611 9740 |
| [email protected] | |
| Availability | From Monday to Friday ( opens between 7:30 to 8:00 AM and closes between 4:30 to 5:00 PM ) |
Local Branches
Besides the regional SASSA offices, you can visit the different local branches of the SASSA for help with grants, applications, etc. You can seek guidance regarding the eligibility criteria, processing time, and documents from these local branches near your house. SASSA has more than 300 local branches. And more than 800 pay points.
Executives of SASSA Head Office
Here are the important officers of the head office of SASSA and their contact details:
Chief Financial Officer (CFO)
The CFO of the head office of SASSA is Mr Tsakeriwa Chauke. You can contact him at his email address, which is [email protected].
Chief Information Officer (CIO)
The CIO of the head office of the SASSA is Mr. Abraham Mahlangu. You can easily contact Mr Abraham at his email address, which is [email protected].
Chief Executive Officer (CEO)
CEO of the SASSA head office is Busisiwe Jacquiline Memela. You can contact the CEO on the phone number 012 400 2455.
SASSA Online Contact Details
If you cannot visit the physical SASSA office then you can also contact SASSA online. You can contact SASSA through these platforms:
Toll-Free Number
You can contact SASSA via the Toll-Free number which is, 0800 60 10 11. Here, you will talk to the SASSA representative to find the solution to your problem. Please note toll-free calls are only applicable on calls made by the landline. If you contact this number on your mobile phone, then additional charges will apply
SASSA Official Website
You can get information about the SASSA grants, appeals, and payment dates on the official SASSA website. Here is the link to the SASSA website: https://www.sassa.gov.za.
SASSA Whatsapp Number
You can also contact SASSA for information regarding any grant on WhatsApp. The WhatsApp number for the SASSA is +27 82 046 8553
Email for the Grant Enquiries
You can also contact SASSA through the email account that is [email protected]
Social Media Accounts Details
SASSA is running a successful social media account to provide awareness among the people. These accounts are:
Contact Number for the SASSA Appeal Queries
If you have any queries regarding the appeal process, then you can contact the “Independent Tribunal for Social Assistance Appeals” (ITSSA). These are the contact details:
SASSA Working Days and Hours
The SASSA office serves the customer from Monday to Friday and is closed on the weekends. The Timing for the SASSA offices is 7:30 AM to 4:30 PM and some of its branches open at 8:00 AM and close at 5:00 PM. Please note this timing can slightly vary for the different SASSA offices.
Conclusion
SASSA is taking great initiative to improve the living standards of deserving people living in South Africa. If you require any guidance regarding the grants, their criteria, payment dates, etc., you can contact SASSA. You can also visit the regional and local SASSA offices to find solutions to your problems. Please be patient during the whole process and provide accurate information for better results.